Changes and Refunds

Last updated September 28, 2026.

Changes after delivery

Can I make changes? Yes. Two rounds of changes are included for 14 days after delivery. Fix a fact, swap a photo, change a line of the script, or pick a different voice or music, and we will send the updated video, usually within one business day. If something we made does not match what you confirmed, we fix it free and it does not count as a round. A new style, length or type of video is a new order.

What a round includes

• Any number of changes, sent together in one request, to: facts and on-screen words, script wording, the voice, the music, and the photos or logo.
• Script changes stay within the length of your video.
• Phone numbers you change are read back to you digit by digit again, so they are right this time too.

What does not use a round

• Our mistakes. Anything in your video that does not match what you confirmed, such as a misread number, a typo we introduced, or a name said wrong after you told us how to say it.
• A look we chose. If we picked the visual style of your video and you would prefer the other one, we change it free.

What does use a round

• A fact you confirmed that turns out to be out of date. Checking facts before we make anything is what the confirm step is for.
• A change of mind about wording, photos, voice or music.

What is a new order

• A new style you chose yourself, a different length, a new concept, or a different type of video.
• Changes after your two rounds are used, or after the 14 days.

How to ask for changes

Use the change request form on your order page. It asks what to change one part at a time, so nothing gets missed. We confirm what we understood, whether it uses a round, and when you will have it. If something in your video does not match what you confirmed, you can also reply to the email that delivered your video, and we fix it free.

Refunds

• Free videos: there is nothing to refund. If we cannot make your video, we tell you and cancel your order.
• Paid orders: we do not take payments yet. Before we do, this section will say how refunds work, and it will apply only to orders placed after it is published.

Cancelling

You can cancel an order before we start making your video: email hello@makemybusinessvideo.com with your order reference.

Contact

MakeMyBusinessVideo is operated by Attic Scout LLC. Email hello@makemybusinessvideo.com.

The MakeMyBusinessVideo team